Terms of service
🖤 VELVET ALLURE GALLERY — TERMS OF SERVICE
✨ Overview
This website is operated by Velvet Allure Gallery. Throughout the site, the terms “we,” “us,” and “our” refer to Velvet Allure Gallery.
By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by the following Terms of Service.
🛍️ Online Store Terms
By using this site, you confirm that:
- You are at least the age of majority in your state or country
- You will not use our products for any illegal or unauthorized purpose
- You will not violate any laws in your jurisdiction
📦 Orders & Fulfillment
- All orders are subject to availability and confirmation
- We reserve the right to refuse or cancel any order at any time
- Orders may be fulfilled through third-party vendors and warehouses
👉🏽 This means items may ship from different locations, including international facilities
⏱️ Processing & Shipping
- Processing takes 2–3 business days (Monday–Friday)
- Shipping times vary based on product and location
- Estimated delivery times are not guaranteed
👉🏽 By placing an order, you acknowledge and accept all shipping timeframes listed on our website
💳 Payments
We accept various forms of payment, including:
- Credit/debit cards
- Shop Pay installments
- PayPal (if available)
All payments must be authorized and verified before orders are processed.
⚠️ Pricing & Product Information
- Prices are subject to change without notice
- We reserve the right to modify or discontinue products at any time
- We strive for accuracy but do not guarantee product descriptions or images are error-free
🔁 Returns & Refunds
All returns and refunds are subject to our Refund Policy.
👉🏽 By purchasing, you agree to all return conditions, timelines, and eligibility requirements listed on our website
🚫 Order Cancellations
- Orders cannot be canceled once placed
- Please review your order carefully before checkout
📍 Shipping Responsibility
Velvet Allure Gallery is not responsible for:
- Lost or stolen packages marked as delivered
- Delays caused by shipping carriers
- Incorrect addresses entered by the customer
⚠️ Fraud Prevention & Chargebacks
We actively monitor transactions for fraud.
- We reserve the right to cancel any suspicious order
- Customers agree to contact us before filing disputes or chargebacks
- Filing false disputes may result in being banned from future purchases
🧾 Third-Party Services
We may use third-party providers to:
- Process payments
- Fulfill and ship orders
These providers have their own terms and policies.
🔒 Personal Information
Your submission of personal information is governed by our Privacy Policy.
🚨 Limitation of Liability
Velvet Allure Gallery is not liable for:
- Indirect or incidental damages
- Delays or failures caused by events beyond our control
🖤 Changes to Terms
We reserve the right to update or modify these Terms at any time.
It is your responsibility to review this page periodically for updates.
📩 Contact Information
For any questions regarding these Terms, please contact us at:
📧velvetalluregallery@gmail.com